Wade Penner Education Faculty of Engineering, University of Alberta BSc. Computer Engineering (Co-operative Program) September 2000 - May 2005 * specialized degree in Electrical Engineering and Computing Science * technical electives focused on Networking and Telecommunications * other electives focused on Business and Management Professional Memberships & Certifications Certified Wireless Network Professionals * Certified Wireless Network Administrator – CWNA (2023 – present) Project Management Institute * Project Management Professional – PMP (2011 – 2023) Association of Professional Engineers, Geologists, and Geophysics of Alberta * Professional Engineer – P. Eng. (2009 – 2022) American Society for Quality * Certified Quality Auditor - CQA (2009 – 2012) Professional Work Experience Hewlett-Packard St-Laurent, QC Quality Assurance Analyst May 2011 – present * performed failure analysis for the firmware of HP’s MultiService series of enterprise Wi-Fi equipment * conducted black box systems testing on the equipment through an automated test environment * developed and debugged test scripts in Bash and PHP in a GNU/Linux environment * analyzed failures covering a wide variety of networking and system management protocols * worked with the automation team to debug failures in the test system and suggest improvements Nortel Networks, St-Laurent, QC Quality Auditor July 2009 – March 2010 * maintained the quality management system for the supply chain operations organization * performed internal audits and coordinating external ISO 9001 audits * continued role as product field performance database prime, and product traceability expert Nortel Networks, Calgary, AB / St-Laurent, QC Business Intelligence Analyst April 2006 - June 2009 * migrated product field performance data from legacy system to new system under development * set user requirements and proposed architectural design changes for new system * managed overseas support team, prioritizing support requests, and assisting in investigations * monitored data integrity, performed root cause analysis on defects discovered * negotiated with internal/external suppliers for the exchange of quality data * developed data analysis tools and task automation tools with SQL, Perl, and VBA scripts * monitored performance and drove improvements to company’s product tracking processes * managed product quality relations with TELUS Mobility; regularly presented performance overviews to TELUS Senior Management Nortel Networks, Calgary, AB Quality Engineer May 2005 - March 2006 * managed the quality for Nortel’s full portfolio of wireless, digital, and VoIP telephones * worked with design, manufacturing, support, and product management for resolution of quality issues * managed root cause analysis investigations; driving corrective action, and writing customer reports * interfaced with company representatives worldwide for customer investigations and satisfaction issues * analyzed return, repair, and manufacturing data to identify potential product quality issues * developed quality plans with new product introduction teams to ensure products were developed with suggested design practices and high quality standards Computing Experience Operating Systems: * DOS, Windows (3.x/9x/XP/7), Macintosh (OS X), and Linux/Unix (Ubuntu, Solaris, Debian, OpenBSD) Software: * Microsoft Office, Adobe Creative Suite, Visual Basic, Altera MaxPlus II, Matlab, and NI LabVIEW Programming/Markup/Description Languages: * C/C++, Java, Visual Basic, SQL, ASP, HTML, XML, Perl, PHP, VHDL, and M68K Assembler Co-op / Internship Work Experience Nortel Networks, Calgary, AB Test Engineer, Co-op Student May 2003 - December 2003 * designed test set verification hardware to reduce troubleshooting time for test equipment wiring * interfaced with a variety of test equipment such as signal generators and visual signal analyzers * developed applications with NI LabVIEW using GPIB for the test set verification hardware * troubleshot various test set problems for test engineering, design, and production * spearheaded new processes to reduce deployment time for new test set equipment * provided extensive documentation for all hardware and processes developed ATCO Pipelines, Edmonton, AB Process Control Engineer, Co-op Student January 2002 - September 2002 * designed electronic flow control and measurement systems for natural gas facilities across Alberta * managed projects in all stages including design, budgeting, drafting, purchasing, and construction * collaborated with construction and maintenance personnel for optimal designs * assisted on-site during construction of projects designed, in both technical and support roles * programmed flow computers to send real-time measurement data to SCADA and billing systems * utilized transmitters, flow computers, MODBUS radios, H2S analyzers, thermoelectric generators, control valves, turbine meters, and designed complete power distribution systems for projects Other Work Experience University of Alberta Students’ Union (Powerplant, RATT), Edmonton, AB Door Leader September 2004 - April 2005 * managed up to eight doormen; maintained security for a campus bar with a capacity of 400 people Town of Picture Butte, Picture Butte, AB Parks Foreman May 2001 - September 2001 * managed several workers; was responsible for the hiring, including advertising and interviewing WP Consulting, Lethbridge, AB Independent Entrepreneur October 1996 - January 2002 * designed web pages and provided computer support for a variety of businesses and individuals Volunteer Experience * Crew Leader, Habitat for Humanity Montreal (2010-present) * Judge, Calgary Youth Science Fair (2007) * Team Leader, Calgary International Film Festival (2005, 2006, 2007, 2008) * President, U of A Engineering Students’ Society (2004 - 2005) * Student Representative, U of A General Faculties Council (2004-2005) * Vice President Student Services, U of A Engineering Students’ Society (2003-2004) * Events Coordinator, U of A Engineering Students’ Society (2002-2003) References Available Upon Request